Delivery

Delivery: Shipping within India or abroad is Chargeable and the shipping charge is added to the cost depending on the distance of your destination of delivery once you select the item & advise us your address. GST will be applied to orders dispatched within India – for product (s) on which GST is applicable. All our prices are inclusive of GST. The delivery time will depend primarily on two factors: item availability and shipping service. Since we source our products from artisans, NGOs, farmers across the length and breadth of India, shipping times may vary significantly for some products. However, we will endeavor to get our products to you as soon as possible! Our shipping partners ship products, Monday through Saturday between 9 AM to 7 PM IST and the shipping time does not include public holidays in India and Sundays. Delivery time is also subject to factors such as strikes or transport delays due to bad weather by our shipping partners or caused by destination customs clearance processes, which are beyond our control. 

Customs duties and taxes, assessed by the custom authorities, if any, will have to be borne by the customer according to the laws of the land and these should be paid by the customer himself at the time of delivery. We are not responsible for any delays caused by destination customs clearance processes. 

If you fail to receive an item shipped to you on account of providing inadequate or inaccurate shipping address or your non-availability at the address provided, the transaction will be cancelled and the item will be returned to the seller and the Company and the seller will be entitled to recover reasonable compensation for services provided and costs incurred for shipping, handling, couriering, processing your order and any other services provided to you – the remainder amount post such deductions shall be returned to you. Such an error may include, but is not limited to; invalid or incomplete address information; incorrect zip code; incorrect state or country information; typographical errors; or transposed digits. 

We will be able to accept order change or cancellation requests any time before we ship your order. Unfortunately, we cannot cancel orders once the shipment is out of our warehouse for delivery. If any order is cancelled, while the product is out for delivery, or any delivery is not accepted by you, the Krafters Club reserves the right to recover reasonable compensation for services provided and costs incurred for shipping, handling, couriering, processing your order and any other services provided to you – the remaining amount post such deductions shall be returned to you. 

If any of our products are delivered in a damaged condition, please do get in touch with us informing us about such products, along with photos of the damaged products as per the terms & conditions set in our return & refund policy.